FAQ
1. Q: Are you a factory or trading company?
A: We are a Manufacturer but have our own export trading deparment ;
2.Q:Do you have any Certification for the products ?
A:Yes, we have CE & ROHS for all products !
3.Q: How to get a price list?
A: Pls send an inquiry to export@show-prolight.com; You are highly aprreciated to introduce yourslef :district/country ,Company name and web ; Models&QTY and so on, We will get back to you within 1hours.
4.Q:What's the shipping method, shipping time?
A:Our products could be shipped by Sea(20-40days), by Air(6-10days), or 3-7days Express (DHL, TNT, UPS, FEDEX and EMS) ,You pls consult our sales to find the best way for you.
5.Q: Can I use my own forwarder to transport the products for me?
A: Yes,pls let your forwarder contact us to discuss the detail , we will try the best to help !
6. Q: How to make the payment ?
A: 1.T/T(Bank transfer ) ; Western Union;L/C
7:Warrantee:
A:1 year or 2 year.( Quality is priority. We BETTER always attach great importance to quality controlling from the very beginning to the very end)
8. Q: What's the business item ?
A: EXW(Standard), FOB(SHENZHEN)
9: Is it possible to do OEM or ODM ?
A: Yes ! For the detail , pls consult from sales person .
10: Q:How to be a distributor of BETTER prolight ?
A: Pls send us the information of your esteemed company to our sales department:(Very important )company name , district /country,purchasing QTY each month/year ! We will discuss and once confirmed , we will give you the best prices for distributors.
11 .Q:Where is your factory located? How can I visit there?
A:Our factory is located in Shenzhen City, Guangdong Province, China; About 15 minutes drive from Shenzhen Internaitional Airport .( Metro near us direct to airport 10 minutes,high-speed rail near us direct to guangzhou south station 30 minutes)
12. If you are the frist time coming China ,maybe need help such as invitation letters / arrange a hotel / picking up from airport , feel free to contact our sales department ,we will help you !
All friends from home and abroad, are warmly welcomed to visit us!
Contact: Arthur webber
Phone: +86-15361888251
Tel: +86-0755-23190373
Email: export@show-prolight.com
Add: Building B, Xinsheng Industrial Park, No. 21 Tianrong road, Gongming Street, Bao’an, Shenzhen city,China